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Eureka Moments Terms and Conditions

1. Eligibility

- This campaign is open to legal residents of USA, Germany, France, Spain, and Italy.
- Participants must be at least 18 years old or the age of majority in their jurisdiction.


2. Campaign Period

- The #EurekaMoments campaign runs from November 15th to December 20th.
- All entries must be submitted within this period to be considered.


3. How to Participate

- Post a photo or video on Instagram showcasing your experience with Eureka products.
- Include the hashtag #EurekaMoments in your post caption.
- Ensure your Instagram profile is set to public during the campaign period.


4. Content Requirements

- All content must be original and created by the participant.
- Content must feature Eureka products and relate to cleaning experiences.
- Submissions must not contain any inappropriate, offensive, or copyrighted material.
- Eureka reserves the right to disqualify any entry that violates these guidelines.


5. Selection of Winners

- Ten (10) winners will be selected from eligible entries.
- Selection criteria include creativity, authenticity, and engagement levels.
- The judges' decision is final and binding.

6. Prizes

- Winners will receive free Eureka products or or Tickets to CES, and coupon to purchase your next Eureka products.
- Prizes are non-transferable and cannot be exchanged for cash.
- Winners are responsible for any taxes associated with prize acceptance.

7. Notification and Claiming of Prizes

- Winners will be announced on eureka.com website, and Eureka offcial social media account on December 25th, 2024.
- Winners must respond within 7 days of notification to claim their prize.
- If a winner fails to respond, an alternate winner may be selected.

8. Rights Granted by Participants

- By entering, participants grant Eureka a royalty-free, perpetual, worldwide license to use, reproduce, modify, publish, and display their submitted content for any purpose.
- Winners agree to the use of their name and likeness for publicity without additional compensation.

9. Privacy

- Personal information collected will be used solely for the purpose of this campaign and in accordance with Eureka's Privacy Policy.

10. Limitation of Liability

- Eureka is not responsible for any lost, late, misdirected, or undeliverable entries.
- Participants agree to release Eureka from any claims arising from participation in the campaign.

11. General Conditions

- Eureka reserves the right to cancel, suspend, or modify the campaign if fraud or technical failures compromise its integrity.
- This campaign is void where prohibited by law.
- By participating, entrants agree to be bound by these official rules and Eureka's decisions.

12. Contact

- For questions regarding the campaign, please contact customerservice@eureka.com.

By participating in the #EurekaMoments campaign, you acknowledge that you have read, understood, and agree to these terms and conditions.

Vulnerability reporting

The vulnerability reporter can submit potential security vulnerabilities to Eureka through the emergency response email. Learn more.

Vulnerability handling process

Eureka handles reported potential vulnerabilities according to its vulnerability handling process. Learn more.

Security Notice